AI Skin Analyzer
AI Skin Analyzer integrated into Watsons' physical stores' digital ecosystem will revolutionize how customers interact with beauty and skincare products. By combining cutting-edge technology with customer-centric design, this tool leverages advanced imaging, AI-driven analysis, and intuitive UI/UX to assess skin conditions, recommend personalized products, and elevate the overall shopping experience.
Tool
Figma
Project
AI & Beauty
My Role
UI/UX Design
Duration
3-months
+18%
User Satisfaction
+30%
Repeated Visit Rate
+12%
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Challenge
"This serum works for most people?"
Generic advice from sales staff makes it hard to convince customers to buy. Without addressing individual skin concerns, customers may hesitate, leading to missed upsell opportunities
"Too many options, too little clarity"
Overwhelming product choices can confuse customers. Meanwhile, sales reps struggle to justify upsells without visual proof that a premium product is needed.
Persona
Solution 1
AI-Powered Instant Skin Diagnosis Device
Customers scan their skin via in-store scanner.
AI analyzes skin concerns (hydration, wrinkles, pores, UV damage) in <30 seconds.
Solution 2
Guided Consultation with Staff Assist
Combines AI analysis with human expertise (e.g., "The scanner says you have dryness—I’d recommend this hyaluronic acid serum").
